There may be cases
when Payment or Add Funds transactions performed by your Customers/Sub-Resellers
through a Payment Gateway integrated by you, within your Reseller Control Panel, get
stuck at the AuthStarted status. You need to review such transactions and
approve/decline them manually.
Reference:
Click here to read why transactions get stuck at AuthStarted status >>
Click here to read
how to approve/decline transactions stuck at AuthStarted status >>
However, if such transactions continue to
remain unattended over 90 days, the system would automatically fail them and set the status
of these transactions as FailedByCron.
