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Adding a Customer
For any Customer to be operational
under your Reseller Account, you would have to first get the Customer to sign-up
under you. You can either have Customers sign-up themselves
from your SuperSite or you can even explicitly add Customers under your Reseller
Account.
A Customer can be signed up
through one of the below options:
- Your Customer visits your SuperSite, clicks the Sign Up link and
fills the form.
- You can also sign-up on behalf of your Customer from your
within Reseller Control Panel through the Customers -> Add menu.
IMPORTANT
- The Sign-up form supports accented characters, except for the Phone Number, Mobile Number, Fax Number, Username (Email Address) and Password fields.
- Care must be taken to mention the correct Legal Name (Company/Name)
and choose the correct Country at the time of sign-up. Once signed
up, your Customer will not be able to modify the Legal Name (Company/Name)
and/or Country from
within his/her Customer Control Panel.
You may, however, modify the Legal Name (Company/Name)
and/or Country of your Customer on his/her
behalf from within your Reseller Control Panel. It is advised that you
make such modification(s) after due diligence:
- Search for the Customer and proceed to the
Customer Details view.
Click here to read how >>
- Click the Modify button in the
management console.
- Mention the appropriate Legal Name (Company/Name) and/or
choose the appropriate Country and
click the Modify button.
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